HP 340 and 470 data recovery
We recover files from all 10 HP 340 and 470 models (sold 2016–2022), including the 340 G3, 340 G4, 340S G7 and 348 G4, at our London SE1 lab. They have an M.2 SSD, often with a 2.5-inch drive as well. Common causes of data loss are a failed drive, liquid, drops and accidental deletion.
Where your files are
The HP 340 and 470 has an M.2 SSD for Windows, and many versions also have a 2.5-inch bay with a second hard drive or SSD for files. Your data may be on either drive, so tell us where you saved things.
This series comes in 14 and 17.3-inch versions; the size is part of the model number. Business laptops are often encrypted by the company’s IT team. If yours was a work laptop, ask your IT department for the BitLocker recovery key.
- Range
- HP 14, 15, 17 and Stream
- Models
- 10
- Sold
- 2016–2022
- Screen sizes
- 14 and 17.3-inch
- Storage
- An M.2 SSD, often with a 2.5-inch drive as well
Every HP 340 and 470 model we recover
The model number is on the sticker underneath the laptop or in Windows Settings, System, About. Not listed? We still recover it.
- 340 G3 2016–2022
- 340 G4 2016–2022
- 340S G7 2016–2022
- 348 G4 2016–2022
- 348 G5 2016–2022
- 348 G7 2016–2022
- 470 G4 2016–2022
- 470 G5 2016–2022
- 470 G7 2016–2022
- 470 G8 2016–2022
What’s wrong with it?
| What it is doing | What it usually means |
|---|---|
| Clicking, ticking or beeping | The hard drive’s heads have failed. Switch it off: every start can scratch the platters. |
| Dropped, now won’t start | Usually head damage in the hard drive. A cleanroom job; the data is often fine. |
| “No bootable device” | The drive isn’t detected, or Windows is damaged. Often a straightforward recovery. |
| Very slow, freezing | A failing drive with bad sectors. Copy it now, before it gets worse. |
| Files deleted or laptop reset | Logical recovery, as long as the drive hasn’t been used much since. |
Switch it off. Don’t keep restarting a laptop that clicks, freezes or won’t start, and don’t reset Windows.
Questions about the HP 340 and 470
Which HP 340 and 470 models do you recover?
All of them, including the 340 G3, 340 G4, 340S G7, 348 G4, 348 G5, 348 G7, 470 G4, 470 G5, 470 G7, 470 G8. If your exact model isn’t listed, we still recover it.
Can you recover data from an HP 340 and 470 that won’t turn on?
Usually, yes. These laptops have an M.2 SSD, often with a 2.5-inch drive as well, which we can take out and recover even if the laptop itself is dead.
Is my data encrypted?
Possibly. Many Windows 10 and 11 laptops switch on device encryption or BitLocker automatically. The recovery key is saved in your Microsoft account at aka.ms/myrecoverykey. With the key, encryption doesn’t stop the recovery.
How long does it take?
Most logical recoveries take two to four working days. Drives that need cleanroom work or board repair take longer, and we can prioritise urgent jobs.
The first consultation is free and you get a fixed price before any work: see data recovery prices (with a price calculator) and how it works. No data, no recovery fee.
Other HP 14, 15, 17 and Stream series
Ready to get your files back?
Book online and you get a job number by email straight away. Bring the laptop or drive to our London SE1 lab, or call us to arrange a courier collection from anywhere in the UK.