HP Envy data recovery
Envy 13, 14, 15, 16 and 17, Envy x360 convertibles and the Envy Move. We recover files from every Envy model, whether the laptop won’t start, has been dropped or spilled on, or the files were deleted. 42 models listed below; if yours isn’t here, we still recover it.
Find your Envy
The model number is on the sticker underneath the laptop or in Windows Settings, System, About. For example 15-ar.
Envy2016–2021
Envy2015–2017
Envy x3602016–2019
Envy x3602019–2024
Envy Move2023–2025
Where the files are on a Envy
Envy 13 and 14 models have an NVMe SSD under the base; older 15-inch and 17-inch Envys and the early x360 15 have a 2.5-inch bay as well. Thin Envys are easy to damage when opened, so let us remove the SSD.
How Envy recovery works
- Book online or callYou get a job number by email. Tell us what happened and which files matter most.
- Drop off or courierBring it to our London SE1 lab, Monday to Saturday, or we arrange a courier from anywhere in the UK.
- Diagnosis and fixed priceWe find the fault and tell you what can be recovered and what it costs. Nothing happens until you agree.
- Recovery and returnWe copy the drive first, recover from the copy, and return your files on a new drive.
| Service | Price + VAT |
|---|---|
| Initial consultationWe find out whether the fault is physical or logical, and the best way to recover it. | Free |
| Deleted files on a standard hard driveUp to two hours of work. | £99 |
| Cleanroom diagnosticFor clicking, buzzing or silent hard drives. | £79 |
| Physical recovery on a single driveLabour, plus a donor drive if one is needed. | £450 |
| SSD firmware or electronic board repairDepends on how complex the recovery is. | £450 to £650 |
No data, no recovery fee. If we can’t recover the files you need, you don’t pay for the recovery, only the cleanroom diagnostic where one was carried out. A donor drive, if one is needed, is bought at cost plus 30%.
Ready to get your files back?
Book online and you get a job number by email straight away. Bring the laptop or drive to our London SE1 lab, or call us to arrange a courier collection from anywhere in the UK.