HP 250 and 255 data recovery
We recover files from all 14 HP 250 and 255 models (sold 2015–2025), including the 250 G4, 250 G5, 250 G6 and 250 G7, at our London SE1 lab. They have an M.2 SSD, often with a 2.5-inch drive as well. Common causes of data loss are a failed drive, liquid, drops and accidental deletion.
Where your files are
The HP 250 and 255 has an M.2 SSD for Windows, and many versions also have a 2.5-inch bay with a second hard drive or SSD for files. Your data may be on either drive, so tell us where you saved things.
This series comes in 15.6-inch versions; the size is part of the model number. Low-cost business laptops; older generations have a 2.5-inch drive, newer ones an M.2 SSD. Business laptops are often encrypted by the company’s IT team. If yours was a work laptop, ask your IT department for the BitLocker recovery key.
- Range
- HP 14, 15, 17 and Stream
- Models
- 14
- Sold
- 2015–2025
- Screen sizes
- 15.6-inch
- Storage
- An M.2 SSD, often with a 2.5-inch drive as well
Every HP 250 and 255 model we recover
The model number is on the sticker underneath the laptop or in Windows Settings, System, About. Not listed? We still recover it.
- 250 G4 2015–2025
- 250 G5 2015–2025
- 250 G6 2015–2025
- 250 G7 2015–2025
- 250 G8 2015–2025
- 250 G9 2015–2025
- 250 G10 2015–2025
- 255 G4 2015–2025
- 255 G5 2015–2025
- 255 G6 2015–2025
- 255 G7 2015–2025
- 255 G8 2015–2025
- 255 G9 2015–2025
- 255 G10 2015–2025
What’s wrong with it?
| What it is doing | What it usually means |
|---|---|
| Clicking, ticking or beeping | The hard drive’s heads have failed. Switch it off: every start can scratch the platters. |
| Dropped, now won’t start | Usually head damage in the hard drive. A cleanroom job; the data is often fine. |
| “No bootable device” | The drive isn’t detected, or Windows is damaged. Often a straightforward recovery. |
| Very slow, freezing | A failing drive with bad sectors. Copy it now, before it gets worse. |
| Files deleted or laptop reset | Logical recovery, as long as the drive hasn’t been used much since. |
Switch it off. Don’t keep restarting a laptop that clicks, freezes or won’t start, and don’t reset Windows.
Questions about the HP 250 and 255
Which HP 250 and 255 models do you recover?
All of them, including the 250 G4, 250 G5, 250 G6, 250 G7, 250 G8, 250 G9, 250 G10, 255 G4, 255 G5, 255 G6, 255 G7, 255 G8 and the rest listed on this page. If your exact model isn’t listed, we still recover it.
Can you recover data from an HP 250 and 255 that won’t turn on?
Usually, yes. These laptops have an M.2 SSD, often with a 2.5-inch drive as well, which we can take out and recover even if the laptop itself is dead.
Is my data encrypted?
Possibly. Many Windows 10 and 11 laptops switch on device encryption or BitLocker automatically. The recovery key is saved in your Microsoft account at aka.ms/myrecoverykey. With the key, encryption doesn’t stop the recovery.
How long does it take?
Most logical recoveries take two to four working days. Drives that need cleanroom work or board repair take longer, and we can prioritise urgent jobs.
The first consultation is free and you get a fixed price before any work: see data recovery prices (with a price calculator) and how it works. No data, no recovery fee.
Other HP 14, 15, 17 and Stream series
Ready to get your files back?
Book online and you get a job number by email straight away. Bring the laptop or drive to our London SE1 lab, or call us to arrange a courier collection from anywhere in the UK.