HP ProBook 400 series data recovery
We recover files from all 45 HP ProBook 400 series models (sold 2016–2026), including the ProBook 430 G3, ProBook 430 G4, ProBook 430 G5 and ProBook 430 G6, at our London SE1 lab. Most have an M.2 SSD, often with a 2.5-inch drive as well. Common causes of data loss are a failed drive, liquid, drops and accidental deletion.
Where your files are
ProBook 430 G3, ProBook 430 G4, ProBook 430 G5, ProBook 430 G6, ProBook 430 G7, ProBook 430 G8, ProBook 440 G3, ProBook 440 G4, ProBook 440 G5, ProBook 440 G6, ProBook 440 G7, ProBook 440 G8, ProBook 440 G9, ProBook 440 G10, ProBook 440 G11, ProBook 445 G6, ProBook 445 G7, ProBook 445 G8, ProBook 445 G9, ProBook 445 G10, ProBook 445 G11: Your files are on an M.2 SSD. It is removable, but SSD failures are often controller or firmware faults that need specialist tools to read the flash memory.
ProBook 450 G3, ProBook 450 G4, ProBook 450 G5, ProBook 450 G6, ProBook 450 G7, ProBook 450 G8, ProBook 450 G9, ProBook 450 G10, ProBook 455 G3, ProBook 455 G4, ProBook 455 G5, ProBook 455 G6, ProBook 455 G7, ProBook 455 G8, ProBook 455 G9, ProBook 455 G10, ProBook 470 G3, ProBook 470 G4, ProBook 470 G5, ProBook 470 G6, ProBook 470 G7, ProBook 470 G8: The laptop has an M.2 SSD for Windows, and many versions also have a 2.5-inch bay with a second hard drive or SSD for files. Your data may be on either drive, so tell us where you saved things.
ProBook 460 G11, ProBook 465 G11: The laptop stores everything on an NVMe M.2 SSD. Windows 11 laptops like this usually have device encryption or BitLocker switched on, so have your Microsoft account ready: the recovery key is stored there.
This series comes in 13.3, 14, 15.6, 16 and 17.3-inch versions; the size is part of the model number. Older generations (G3 to G5) have a 2.5-inch drive or an M.2 SSD; newer ones an NVMe SSD. Many 15-inch and 17-inch ProBooks have a 2.5-inch bay as well as the M.2 slot. Business laptops are often encrypted by the company’s IT team. If yours was a work laptop, ask your IT department for the BitLocker recovery key.
- Range
- HP ProBook
- Models
- 45
- Sold
- 2016–2026
- Screen sizes
- 13.3, 14, 15.6, 16 and 17.3-inch
- Storage
- An M.2 SSD, often with a 2.5-inch drive as well (most models)
Every HP ProBook 400 series model we recover
The model number is on the sticker underneath the laptop or in Windows Settings, System, About. Not listed? We still recover it.
- ProBook 430 G3 2016–2025, an M.2 SSD
- ProBook 430 G4 2016–2025, an M.2 SSD
- ProBook 430 G5 2016–2025, an M.2 SSD
- ProBook 430 G6 2016–2025, an M.2 SSD
- ProBook 430 G7 2016–2025, an M.2 SSD
- ProBook 430 G8 2016–2025, an M.2 SSD
- ProBook 440 G3 2016–2025, an M.2 SSD
- ProBook 440 G4 2016–2025, an M.2 SSD
- ProBook 440 G5 2016–2025, an M.2 SSD
- ProBook 440 G6 2016–2025, an M.2 SSD
- ProBook 440 G7 2016–2025, an M.2 SSD
- ProBook 440 G8 2016–2025, an M.2 SSD
- ProBook 440 G9 2016–2025, an M.2 SSD
- ProBook 440 G10 2016–2025, an M.2 SSD
- ProBook 440 G11 2016–2025, an M.2 SSD
- ProBook 445 G6 2016–2025, an M.2 SSD
- ProBook 445 G7 2016–2025, an M.2 SSD
- ProBook 445 G8 2016–2025, an M.2 SSD
- ProBook 445 G9 2016–2025, an M.2 SSD
- ProBook 445 G10 2016–2025, an M.2 SSD
- ProBook 445 G11 2016–2025, an M.2 SSD
- ProBook 450 G3 2016–2024, an M.2 SSD, often with a 2.5-inch drive as well
- ProBook 450 G4 2016–2024, an M.2 SSD, often with a 2.5-inch drive as well
- ProBook 450 G5 2016–2024, an M.2 SSD, often with a 2.5-inch drive as well
- ProBook 450 G6 2016–2024, an M.2 SSD, often with a 2.5-inch drive as well
- ProBook 450 G7 2016–2024, an M.2 SSD, often with a 2.5-inch drive as well
- ProBook 450 G8 2016–2024, an M.2 SSD, often with a 2.5-inch drive as well
- ProBook 450 G9 2016–2024, an M.2 SSD, often with a 2.5-inch drive as well
- ProBook 450 G10 2016–2024, an M.2 SSD, often with a 2.5-inch drive as well
- ProBook 455 G3 2016–2024, an M.2 SSD, often with a 2.5-inch drive as well
- ProBook 455 G4 2016–2024, an M.2 SSD, often with a 2.5-inch drive as well
- ProBook 455 G5 2016–2024, an M.2 SSD, often with a 2.5-inch drive as well
- ProBook 455 G6 2016–2024, an M.2 SSD, often with a 2.5-inch drive as well
- ProBook 455 G7 2016–2024, an M.2 SSD, often with a 2.5-inch drive as well
- ProBook 455 G8 2016–2024, an M.2 SSD, often with a 2.5-inch drive as well
- ProBook 455 G9 2016–2024, an M.2 SSD, often with a 2.5-inch drive as well
- ProBook 455 G10 2016–2024, an M.2 SSD, often with a 2.5-inch drive as well
- ProBook 470 G3 2016–2024, an M.2 SSD, often with a 2.5-inch drive as well
- ProBook 470 G4 2016–2024, an M.2 SSD, often with a 2.5-inch drive as well
- ProBook 470 G5 2016–2024, an M.2 SSD, often with a 2.5-inch drive as well
- ProBook 470 G6 2016–2024, an M.2 SSD, often with a 2.5-inch drive as well
- ProBook 470 G7 2016–2024, an M.2 SSD, often with a 2.5-inch drive as well
- ProBook 470 G8 2016–2024, an M.2 SSD, often with a 2.5-inch drive as well
- ProBook 460 G11 2024–2026, an NVMe M.2 SSD
- ProBook 465 G11 2024–2026, an NVMe M.2 SSD
What’s wrong with it?
| What it is doing | What it usually means |
|---|---|
| Clicking, ticking or beeping | The hard drive’s heads have failed. Switch it off: every start can scratch the platters. |
| Dropped, now won’t start | Usually head damage in the hard drive. A cleanroom job; the data is often fine. |
| “No bootable device” | The drive isn’t detected, or Windows is damaged. Often a straightforward recovery. |
| Very slow, freezing | A failing drive with bad sectors. Copy it now, before it gets worse. |
| Files deleted or laptop reset | Logical recovery, as long as the drive hasn’t been used much since. |
Switch it off. Don’t keep restarting a laptop that clicks, freezes or won’t start, and don’t reset Windows.
Questions about the HP ProBook 400 series
Which HP ProBook 400 series models do you recover?
All of them, including the ProBook 430 G3, ProBook 430 G4, ProBook 430 G5, ProBook 430 G6, ProBook 430 G7, ProBook 430 G8, ProBook 440 G3, ProBook 440 G4, ProBook 440 G5, ProBook 440 G6, ProBook 440 G7, ProBook 440 G8 and the rest listed on this page. If your exact model isn’t listed, we still recover it.
Can you recover data from an HP ProBook 400 series that won’t turn on?
Usually, yes. These laptops have an M.2 SSD, often with a 2.5-inch drive as well, which we can take out and recover even if the laptop itself is dead.
Is my data encrypted?
Possibly. Many Windows 10 and 11 laptops switch on device encryption or BitLocker automatically. The recovery key is saved in your Microsoft account at aka.ms/myrecoverykey. With the key, encryption doesn’t stop the recovery.
How long does it take?
Most logical recoveries take two to four working days. Drives that need cleanroom work or board repair take longer, and we can prioritise urgent jobs.
The first consultation is free and you get a fixed price before any work: see data recovery prices (with a price calculator) and how it works. No data, no recovery fee.
Other HP ProBook series
Ready to get your files back?
Book online and you get a job number by email straight away. Bring the laptop or drive to our London SE1 lab, or call us to arrange a courier collection from anywhere in the UK.