HP ZBook Firefly data recovery
We recover files from all 10 HP ZBook Firefly models (sold 2020–2025), including the ZBook Firefly 14 G7, ZBook Firefly 15 G7, ZBook Firefly 14 G8 and ZBook Firefly 15 G8, at our London SE1 lab. They have an NVMe M.2 SSD. Common causes of data loss are a failed drive, liquid, drops and accidental deletion.
Where your files are
The HP ZBook Firefly stores everything on an NVMe M.2 SSD. Windows 11 laptops like this usually have device encryption or BitLocker switched on, so have your Microsoft account ready: the recovery key is stored there.
This series comes in 14, 15.6 and 16-inch versions; the size is part of the model number. Workstations usually hold work projects, CAD and video. Tell us which project folders matter most and we recover those first.
- Range
- HP ZBook
- Models
- 10
- Sold
- 2020–2025
- Screen sizes
- 14, 15.6 and 16-inch
- Storage
- An NVMe M.2 SSD
Every HP ZBook Firefly model we recover
The model number is on the sticker underneath the laptop or in Windows Settings, System, About. Not listed? We still recover it.
- ZBook Firefly 14 G7 2020–2025
- ZBook Firefly 15 G7 2020–2025
- ZBook Firefly 14 G8 2020–2025
- ZBook Firefly 15 G8 2020–2025
- ZBook Firefly 14 G9 2020–2025
- ZBook Firefly 16 G9 2020–2025
- ZBook Firefly 14 G10 2020–2025
- ZBook Firefly 16 G10 2020–2025
- ZBook Firefly 14 G11 2020–2025
- ZBook Firefly 16 G11 2020–2025
What’s wrong with it?
| What it is doing | What it usually means |
|---|---|
| Laptop starts, then “no bootable device” | The SSD has stopped responding: controller or firmware failure. The data is usually still in the flash chips. |
| BitLocker recovery screen | Find the recovery key in your Microsoft account before anything else. |
| Liquid spilled on it | Switch off and unplug the charger. Corrosion on the SSD or board can be repaired. |
| Blue screens, then nothing | Often a failing SSD. Stop using it. |
| Files deleted | TRIM may already have erased them. Switch off straight away. |
Switch it off. Don’t keep restarting a laptop that clicks, freezes or won’t start, and don’t reset Windows.
Questions about the HP ZBook Firefly
Which HP ZBook Firefly models do you recover?
All of them, including the ZBook Firefly 14 G7, ZBook Firefly 15 G7, ZBook Firefly 14 G8, ZBook Firefly 15 G8, ZBook Firefly 14 G9, ZBook Firefly 16 G9, ZBook Firefly 14 G10, ZBook Firefly 16 G10, ZBook Firefly 14 G11, ZBook Firefly 16 G11. If your exact model isn’t listed, we still recover it.
Can you recover data from an HP ZBook Firefly that won’t turn on?
Usually, yes. These laptops have an NVMe M.2 SSD, which we can take out and recover even if the laptop itself is dead.
Is my data encrypted?
Possibly. Many Windows 10 and 11 laptops switch on device encryption or BitLocker automatically. The recovery key is saved in your Microsoft account at aka.ms/myrecoverykey. With the key, encryption doesn’t stop the recovery.
How long does it take?
Most logical recoveries take two to four working days. Drives that need cleanroom work or board repair take longer, and we can prioritise urgent jobs.
The first consultation is free and you get a fixed price before any work: see data recovery prices (with a price calculator) and how it works. No data, no recovery fee.
Other HP ZBook series
Ready to get your files back?
Book online and you get a job number by email straight away. Bring the laptop or drive to our London SE1 lab, or call us to arrange a courier collection from anywhere in the UK.