HP EliteBook 800 series data recovery
We recover files from all 37 HP EliteBook 800 series models (sold 2016–2025), including the EliteBook 820 G3, EliteBook 820 G4, EliteBook 830 G5 and EliteBook 830 G6, at our London SE1 lab. They have an NVMe M.2 SSD. Common causes of data loss are a failed drive, liquid, drops and accidental deletion.
Where your files are
The HP EliteBook 800 series stores everything on an NVMe M.2 SSD. Windows 11 laptops like this usually have device encryption or BitLocker switched on, so have your Microsoft account ready: the recovery key is stored there.
This series comes in 12.5, 13.3, 14, 15.6 and 16-inch versions; the size is part of the model number. Company laptops are usually BitLocker-encrypted. Ask your IT team for the recovery key. The 850 G3 and G4 have a 2.5-inch bay as well as an M.2 slot. AMD Ryzen versions of the EliteBook. Business laptops are often encrypted by the company’s IT team. If yours was a work laptop, ask your IT department for the BitLocker recovery key.
- Range
- HP EliteBook
- Models
- 37
- Sold
- 2016–2025
- Screen sizes
- 12.5, 13.3, 14, 15.6 and 16-inch
- Storage
- An NVMe M.2 SSD
Every HP EliteBook 800 series model we recover
The model number is on the sticker underneath the laptop or in Windows Settings, System, About. Not listed? We still recover it.
- EliteBook 820 G3 2016–2025
- EliteBook 820 G4 2016–2025
- EliteBook 830 G5 2016–2025
- EliteBook 830 G6 2016–2025
- EliteBook 830 G7 2016–2025
- EliteBook 830 G8 2016–2025
- EliteBook 830 G9 2016–2025
- EliteBook 830 G10 2016–2025
- EliteBook 830 G11 2016–2025
- EliteBook 840 G3 2016–2025
- EliteBook 840 G4 2016–2025
- EliteBook 840 G5 2016–2025
- EliteBook 840 G6 2016–2025
- EliteBook 840 G7 2016–2025
- EliteBook 840 G8 2016–2025
- EliteBook 840 G9 2016–2025
- EliteBook 840 G10 2016–2025
- EliteBook 840 G11 2016–2025
- EliteBook 850 G3 2016–2025
- EliteBook 850 G4 2016–2025
- EliteBook 850 G5 2016–2025
- EliteBook 850 G6 2016–2025
- EliteBook 850 G7 2016–2025
- EliteBook 850 G8 2016–2025
- EliteBook 860 G9 2016–2025
- EliteBook 860 G10 2016–2025
- EliteBook 860 G11 2016–2025
- EliteBook 845 G7 2016–2025
- EliteBook 845 G8 2016–2025
- EliteBook 845 G9 2016–2025
- EliteBook 845 G10 2016–2025
- EliteBook 845 G11 2016–2025
- EliteBook 855 G7 2016–2025
- EliteBook 855 G8 2016–2025
- EliteBook 865 G9 2016–2025
- EliteBook 865 G10 2016–2025
- EliteBook 865 G11 2016–2025
What’s wrong with it?
| What it is doing | What it usually means |
|---|---|
| Laptop starts, then “no bootable device” | The SSD has stopped responding: controller or firmware failure. The data is usually still in the flash chips. |
| BitLocker recovery screen | Find the recovery key in your Microsoft account before anything else. |
| Liquid spilled on it | Switch off and unplug the charger. Corrosion on the SSD or board can be repaired. |
| Blue screens, then nothing | Often a failing SSD. Stop using it. |
| Files deleted | TRIM may already have erased them. Switch off straight away. |
Switch it off. Don’t keep restarting a laptop that clicks, freezes or won’t start, and don’t reset Windows.
Questions about the HP EliteBook 800 series
Which HP EliteBook 800 series models do you recover?
All of them, including the EliteBook 820 G3, EliteBook 820 G4, EliteBook 830 G5, EliteBook 830 G6, EliteBook 830 G7, EliteBook 830 G8, EliteBook 830 G9, EliteBook 830 G10, EliteBook 830 G11, EliteBook 840 G3, EliteBook 840 G4, EliteBook 840 G5 and the rest listed on this page. If your exact model isn’t listed, we still recover it.
Can you recover data from an HP EliteBook 800 series that won’t turn on?
Usually, yes. These laptops have an NVMe M.2 SSD, which we can take out and recover even if the laptop itself is dead.
Is my data encrypted?
Possibly. Many Windows 10 and 11 laptops switch on device encryption or BitLocker automatically. The recovery key is saved in your Microsoft account at aka.ms/myrecoverykey. With the key, encryption doesn’t stop the recovery.
How long does it take?
Most logical recoveries take two to four working days. Drives that need cleanroom work or board repair take longer, and we can prioritise urgent jobs.
The first consultation is free and you get a fixed price before any work: see data recovery prices (with a price calculator) and how it works. No data, no recovery fee.
Other HP EliteBook series
Ready to get your files back?
Book online and you get a job number by email straight away. Bring the laptop or drive to our London SE1 lab, or call us to arrange a courier collection from anywhere in the UK.