HP Spectre x360 data recovery
We recover files from all 16 HP Spectre x360 models (sold 2015–2025), including the Spectre x360 13-4100, Spectre x360 13-w, Spectre x360 13-ac and Spectre x360 13-ae, at our London SE1 lab. They have an NVMe M.2 SSD. Common causes of data loss are a failed drive, liquid, drops and accidental deletion.
Where your files are
The HP Spectre x360 stores everything on an NVMe M.2 SSD. Windows 11 laptops like this usually have device encryption or BitLocker switched on, so have your Microsoft account ready: the recovery key is stored there.
This series comes in 13.3, 14, 15.6 and 16-inch versions; the size is part of the model number. Some 15-inch versions have two NVMe SSDs, or Intel Optane memory alongside the SSD. Convertibles are often dropped while in tablet mode; the screen and the board take the knock.
- Range
- HP Spectre
- Models
- 16
- Sold
- 2015–2025
- Screen sizes
- 13.3, 14, 15.6 and 16-inch
- Storage
- An NVMe M.2 SSD
Every HP Spectre x360 model we recover
The model number is on the sticker underneath the laptop or in Windows Settings, System, About. Not listed? We still recover it.
- Spectre x360 13-4100 2015–2021
- Spectre x360 13-w 2015–2021
- Spectre x360 13-ac 2015–2021
- Spectre x360 13-ae 2015–2021
- Spectre x360 13-ap 2015–2021
- Spectre x360 13-aw 2015–2021
- Spectre x360 15-ap 2016–2021
- Spectre x360 15-bl 2016–2021
- Spectre x360 15-ch 2016–2021
- Spectre x360 15-df 2016–2021
- Spectre x360 15-eb 2016–2021
- Spectre x360 14-ea 2021–2025
- Spectre x360 14-ef 2021–2025
- Spectre x360 14-eu 2021–2025
- Spectre x360 16-f 2021–2025
- Spectre x360 16-aa 2021–2025
What’s wrong with it?
| What it is doing | What it usually means |
|---|---|
| Laptop starts, then “no bootable device” | The SSD has stopped responding: controller or firmware failure. The data is usually still in the flash chips. |
| BitLocker recovery screen | Find the recovery key in your Microsoft account before anything else. |
| Liquid spilled on it | Switch off and unplug the charger. Corrosion on the SSD or board can be repaired. |
| Blue screens, then nothing | Often a failing SSD. Stop using it. |
| Files deleted | TRIM may already have erased them. Switch off straight away. |
Switch it off. Don’t keep restarting a laptop that clicks, freezes or won’t start, and don’t reset Windows.
Questions about the HP Spectre x360
Which HP Spectre x360 models do you recover?
All of them, including the Spectre x360 13-4100, Spectre x360 13-w, Spectre x360 13-ac, Spectre x360 13-ae, Spectre x360 13-ap, Spectre x360 13-aw, Spectre x360 15-ap, Spectre x360 15-bl, Spectre x360 15-ch, Spectre x360 15-df, Spectre x360 15-eb, Spectre x360 14-ea and the rest listed on this page. If your exact model isn’t listed, we still recover it.
Can you recover data from an HP Spectre x360 that won’t turn on?
Usually, yes. These laptops have an NVMe M.2 SSD, which we can take out and recover even if the laptop itself is dead.
Is my data encrypted?
Possibly. Many Windows 10 and 11 laptops switch on device encryption or BitLocker automatically. The recovery key is saved in your Microsoft account at aka.ms/myrecoverykey. With the key, encryption doesn’t stop the recovery.
How long does it take?
Most logical recoveries take two to four working days. Drives that need cleanroom work or board repair take longer, and we can prioritise urgent jobs.
The first consultation is free and you get a fixed price before any work: see data recovery prices (with a price calculator) and how it works. No data, no recovery fee.
Other HP Spectre series
Ready to get your files back?
Book online and you get a job number by email straight away. Bring the laptop or drive to our London SE1 lab, or call us to arrange a courier collection from anywhere in the UK.