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LaCie 2big and 6big data recovery

Getting the files back from a LaCie 2big and 6big, desktop usb drive sold 2010–2026. Desk backups. Power adapters and USB boards fail as often as the drive inside.

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About this drive

Make
LaCie
Model
2big and 6big
Capacity
4 TB to 120 TB
Type
Desktop USB drive
Interface
USB, mains-powered
Years
2010–2026

Multi-drive RAID enclosures; every drive is needed for recovery, labelled with its bay.

How we recover it

We stabilise the drive first. Electronic and firmware faults are fixed on the bench; failed heads and motors are replaced in the cleanroom with matched donor parts. Then the drive is copied sector by sector, healthy areas first, and your files are recovered from the copy.

Illustration of a desktop usb drive

What’s it doing?

SymptomWhat it usually means
No lights at allOften the power adapter or the USB board, not the drive.
Clicking or beepingHead failure in the drive inside. Cleanroom job.
Not showing upUSB board, firmware or the drive. Don’t format it.
Asks to be formattedFile system damage. Usually recoverable.
Prices
ServicePrice + VAT
Initial consultationWe find out whether the fault is physical or logical, and the best way to recover it.Free
Deleted files on a standard hard driveUp to two hours of work.£99
Cleanroom diagnosticFor clicking, buzzing or silent hard drives.£79
Physical recovery on a single driveLabour, plus a donor drive if one is needed.£450
SSD firmware or electronic board repairDepends on how complex the recovery is.£450 to £650
External drive for your recovered filesPrice follows the market at the time.£150 (1 TB) to £250 (4 TB)

No data, no recovery fee. If we can’t recover the files you need, you don’t pay for the recovery, only the cleanroom diagnostic where one was carried out. A donor drive, if one is needed, is bought at cost plus 30%.

Questions

Can a failed LaCie 2big and 6big be recovered?

In most cases, yes. Most hard drive failures are electronic, firmware or head faults, and the data stays on the platters.

What should I do now?

Stop using it. Don’t keep powering it on, don’t open it, and don’t run CHKDSK or recovery software.

Related drives

All external drives

Ready to get your files back?

Book online and you get a job number by email straight away. Bring the laptop or drive to our London SE1 lab, or call us to arrange a courier collection from anywhere in the UK.